Author: Kieron Doyle
Charities often have volunteers and fundraisers working remotely across regions or even across the country so good IT systems mean the teams can get more work done without worrying about security, data issues or IT problems.
With charities storing and using the personal data of hundreds, or even thousands of supporters, it is vital that all their IT storage and CRM systems are robust, secure and safe from cyber-attack. The last thing any charity wants is for their data to fall into the wrong hands.
A good IT support team, like our experts here at HBC, can help charities to identify and take full advantage of all the schemes available which offer free or discounted software and hardware for charities as there are many around.
The charity website is often a source of fundraising and a way for volunteers to get involved, book places on events etc… So it is important to ensure the site is up and running well, and maintained effectively without the need for any unscheduled downtime.
With charities often relying on donated or free resources, it’s important to have a strategy in place to keep IT equipment updated and fit for purpose. IT needs to be adaptable and able to flex if the charity grows in size and activity.
IT support experts can look at the way the charity is organised and offer advice and guidance on the use of IT systems which can help improve productivity and efficiency, and help to reduce running costs.
Outsourcing your IT support means you have constant access to experts at your fingertips, freeing up the charity’s time to get on with the important job of fundraising and awareness raising. IT experts can help when things go wrong, can help organise systems to improve efficiency and can save charities money.
Charities rely heavily on personal data and CRM systems for managing volunteer and supporter data, as well as IT for remote staff and volunteers so having great IT support in place can really help to free up charity staff from technical issues and worries, leaving them free to concentrate on the good cause at hand.
If you're unsure of your IT requirements, or how to upgrade your existing system, book in for a free IT health check. We'll assess all of your systems and plans and come up with a solution for your individual IT needs.