Meet the team

Our dedicated team at HBC are what makes the company. We look after our clients with the utmost professionalism, and customer service is our number one priority. Our team has a great deal of experience meaning they are able to help and support our customers, no matter what the inquiry might be and we take great pride in providing a dedicated service for everyone.

Directors

Derrick Ross, Co-Founder and Director Derrick Ross, Co-Founder and Director

Derrick Ross

Co-Founder and Director
Founded HBC in 1986

Lindsey Penfound, Managing Director Lindsey Penfound, Managing Director

Lindsey Penfound BFP FMAAT

Managing Director
Joined HBC in 2021

Graham Barnes, Technical Director Graham Barnes, Technical Director

Graham Barnes

Technical Director
Joined HBC in 1994

Olly Ross, Sales Director Olly Ross, Sales Director

Olly Ross

Sales Director
Joined HBC in 2012

Technical

Ed Best, Account Manager Ed Best, Account Manager

Ed Best

Account Manager
Joined HBC in 2012

Graeme Penny, Account Manager Graeme Penny, Account Manager

Graeme Penny

Account Manager
Joined HBC in 2023

Stuart Booth, Account Manager Stuart Booth, Account Manager

Stuart Booth

Account Manager
Joined HBC in 2012

Rob Williams, Project Manager Rob Williams, Project Manager

Rob Williams

Project Manager
Joined HBC in 1997

Jason Tollervey, Senior Engineer/Cyber Security Officer Jason Tollervey, Senior Engineer/Cyber Security Officer

Jason Tollervey

Senior Engineer/Cyber Security Officer
Joined HBC in 2000

Rich Sparks, Senior Engineer Rich Sparks, Senior Engineer

Rich Sparks

Senior Engineer
Joined HBC in 2001

Andy Tibbatts, Senior Engineer Andy Tibbatts, Senior Engineer

Andy Tibbatts

Senior Engineer
Joined HBC in 2002

Brandon Wilton, Field Engineer Brandon Wilton, Field Engineer

Brandon Wilton

Field Engineer
Joined HBC in 2019

Jared Long, Senior Engineer Jared Long, Senior Engineer

Jared Long

Senior Engineer
Joined HBC in 2023

Paul Hopkins, Helpdesk Manager Paul Hopkins, Helpdesk Manager

Paul Hopkins

Helpdesk Manager
Joined HBC in 2019

Tom Gleeson, Helpdesk Engineer Tom Gleeson, Helpdesk Engineer

Tom Gleeson

Helpdesk Engineer
Joined HBC in 2022

Jack Borrett, Helpdesk Engineer Jack Borrett, Helpdesk Engineer

Jack Borrett

Helpdesk Engineer
Joined HBC in 2025

Accounts and Admin

Kate Clement, Finance Manager Kate Clement, Finance Manager

Kate Clement

Finance Manager
Joined HBC in 2024

Theresa Wild, Team Support Theresa Wild, Team Support

Theresa Wild

Team Support
Joined HBC in 1999

Victoria Miller, Sales Support Victoria Miller, Sales Support

Victoria Miller

Sales Support
Joined HBC in 2001

Corallie Russell, Accounts Assistant Corallie Russell, Accounts Assistant

Corallie Russell

Accounts Assistant
Joined HBC in 2026

James Bridge, Procurement Officer James Bridge, Procurement Officer

James Bridge

Procurement Officer
Joined HBC in 2025

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If you're unsure of your IT requirements, or how to upgrade your existing system, book in for a free IT health check. We'll assess all of your systems and plans and come up with a solution for your individual IT needs.