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Telephone Systems
The Pandemic has created a new working life. Remote, hybrid and multiple working sites have their challenges when it comes to maintaining personal connections and the spontaneous problem-solving that happens in the office. Maintaining the ‘human connection’ in a hybrid work environment is important and the human voice is key. Emails, texts and messages do not convey the tone and can be easily misinterpreted creating hostile barriers. Speaking to Colleagues and Customers restores human connections and builds new ones. Telephony plays a vital role in restoring good communications. Companies that are still using an on-premise phone system and relying on emails and messaging are missing out.
HBC offer two Cloud Based Phone System solutions for the Hybrid Workplace, 3CX and Teams, helping you…
- Simplify telephone management
- Improve Agility
- Reduce the reliance on costly on-premise phone systems
- Rapid access to the latest innovations
3CX - Your Communications System
3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers - anywhere, anytime.
Here is a breakdown of why 3CX is the solution for your business:
- Telephony: Web client and mobile apps for remote working
- Video: Included in your system, no add-ons needed
- Live Chat: Talk with your customers in real time via your website or Facebook!
- SMS: Allow your customers to interact with you instantly
- Integrations: CRMs, MS 365 and Teams. It can be used on iOS and Android Apps
- Low Cost: Save on your phone bills, add ons and hardware
- Flexible: Keep your numbers, choose your phones and your provider
- Secure: 3CX includes advanced security features
- Install anywhere: Hosted or on Premise
- Backed by the vendor, supported by us
- 600,000+ customers globally
Microsoft Teams
Teams Phone is a secure, modern communication solution for your business. Teams is often licenced with Office 365 to give a digital hub where teams can meet and chat. It provides remote employees with an inclusive experience no matter where they are working and what device they are using.
Features include:
- Traditional features: voicemail, speed dial, call forward, together with shared call queues in a Teams Channel
- Devices: Ear buds, headsets, Teams Phones – solutions to suit all workstyles and budgets and integrating all your employee devices
- Install: Cloud-based calling platform
- Integrations: fully integrated with Office 365, facilitating direct calling from many Office applications
- Noise suppression: minimizes background noise for a better calling experience
- Protected: with cost-effective security
Testimonials
“Our new 3CX phone system, installed by Hampshire Business Computers has been a great investment. Now that most of our staff work remotely, we find the use of the 3CX App on the laptops and phones invaluable to us and easy to use. HBC provided a professional service throughout the whole process and the quality of service has been excellent.”
Jason, Baylis Media
“Hampshire Business Computers handled everything for us when we moved from two disparate systems to 3CX. We now have a streamlined, central, system giving us lots of flexibility to use in our office or remotely. HBC co-ordinated the whole installation, including staff training to ease the whole process. We are very happy with 3CX which offers many features, and highly recommend it.”
Helen, Nevada
Get in touch with our team today to find out more about how we can help with your business telephone system requirements, to plan, install and support staff throughout the whole process.
Book a free IT health check today
If you're unsure of your IT requirements, or how to upgrade your existing system, book in for a free IT health check. We'll assess all of your systems and plans and come up with a solution for your individual IT needs.