Network configuration is an important element of Hampshire Business Computers support services, this process begins at the network design stage to ensure that the solution translates correctly from a network diagram to a completed live fully functional network. By understanding how the customer's business works HBC are able to match the business needs with related technology requirements.

Once the solution has been agreed upon by all parties and the hardware and software provisioning has been completed the configuration procedure commences. PCs and servers are physically assembled in the HBC workshop and thereafter tested to verify that the machines function as required and to eliminate any faulty parts or units.

The next stage is to load the business software along with the latest updates, service packs, and security patches to ensure that the latest and most up-to-date versions of the software are applied.

HBC's industry accreditation as a Microsoft Certified Partner ensures that when utilising Microsoft products, the software configuration is carried out to the exact specifications recommended by Microsoft themselves.

The equipment would then be transferred to the customer site where further careful configuration would be carried out so that particular services would be available to customer defined user groups who would potentially have differential application access levels.

Thereafter, a high proportion of future configuration would be done via remote access to increase the speed of response, reduce potential downtime and decrease support costs.