I don’t have an IT team but need IT support – can you help?

Author: Kieron Doyle

Many companies don’t have the capacity or the budget to run a fully qualified IT team full-time, yet still have all the usual IT needs including computers, phone lines and automated business systems such as payroll or HR. That’s why managed services can be a perfect option for businesses looking for a long-term IT management solution, rather than having to rely on expensive emergency fixes when things go wrong.

What does “managed services” mean?

Managed services mean businesses can get help with choosing and selecting the right IT systems to be installed, the actual installation itself, training and ongoing support and protection.

There are various levels of service available from remote help over the phone 24/7 to having an external consultancy such as Hampshire Business Computers working effectively as though they were your own in-house IT team.

Would I get onsite support?

Onsite support as well as remote support can be offered when needed, as well as sourcing any appropriate hardware, software and cabling – we are unusual in that we can help with every single aspect of IT for business.

It removes the cost and associated HR issues of running your own IT team, which is not always a practical or affordable option, particularly for smaller businesses or those just starting out, which only have a small budget.

Using a managed service option also means your business will get help and advice around important aspects such as cyber security and updates on important protective software and licenses as they come up.

What if I have an IT team already?

Even if you have an IT department in-house already, it may be that they don’t have all of the skills to manage every system or perhaps are not big enough to offer 24 hour cover, in which case you might need a managed support service to help them out.

Whether you need support to top up a small IT team, or you need a fully delivered service from an outsourced IT team, then our experts at Hampshire Business Computers can help. We can tailor an IT support package to suit whatever your business needs are.

From supplying hardware and software, advice on IT strategy, help and support on cyber security, or a fully delivered IT service across the whole of your business, we can help you out.

Services including cabling, telephony systems, Wi-Fi for business, hardware and software advice and installation for any size of business, why not call us today to talk to our experts and find out how we can tailor an IT support package just for you?

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