ACT! is the world's best selling Contact Manager software application with over 4 million users worldwide, ACT! allows users to organise all relevant customer information in a single centralised location, so every detail of every business relationship is at your fingertips. Used by small office/home office, as well as small to medium businesses to track calls, meetings, to-do items and to manage all aspects of the marketing and sales process.

Hampshire Business Computers have a number of ACT! accredited support staff who can assist with the design, set-up and installation of this industry leading contact manager application. There are diverse versions of the ACT! software, each one suited to particular environments or user groups and many of them have interfaces that enable ACT! to link with Sage accounting software.

A broad choice of ACT! Contact Manager software is listed here :-

• ACT! - this is the standard version for home office and small business users
• ACT! Professional - resides on a Sequel server database rather than its own proprietary version - suited for sharing data with up to 10 users
• ACT! Professional for Work Groups - suited for sharing data with up to 50 users
• ACT! Professional is also available in versions that interface with Sage Instant Accounts, Line 50 and Mid Market Solutions (MMS)
• ACT! is available for mobile hand held devices and links with the Palm operating system and also Microsoft's Pocket PC
• ACT! for Web - this version provides users with real time access to customer information as the database is hosted on a company webserver.

By utilising the ACT! sales process or by users designing their own system it is possible to track all communications with a sales prospect or existing customer and ensure that maximum service levels are maintained throughout the sales cycle. The built in reporting functionality improves accuracy of sales forecasting for a single team member or for an entire sales team.

Some of the many features and benefits of the ACT! product series are as follows:-

• A ready-to-use contact data base including pre-defined fields and templates
• Fast, easy access to contact information via a multitude of search options
• Effective management of groups, contacts, calendars and tasks
• The application can be utilised for sales trend analysis and customer profiling
• ACT! links to Sage accounting software for end to end customer service
• Historical tracking of previous and current customer correspondence
• ACT! is an outstanding marketing tool that can be used for mail-shots and e-mail campaigns
• Database synchronisation with mobile users provides "up to the minute" information
• ACT! interfaces with Microsoft Outlook for user familiarity and ease of use
• Full internet integration - complete web pages can be stored in ACT!

Hampshire Business Computers can offer user training for the ACT! Contact Manager application either on a "one to one" or group basis. HBC also have the expertise to implement data links between Sage accounting products and ACT! providing the full product interface requirements are met.

For further information on ACT! Contact Manager software please contact your HBC Account Manager or call the Sales department on 01794 830326.